Terms of service

Last updated: October 23, 2026

These terms are the agreement between your business and Khaled Messai, doing business as TradeGuild ("TradeGuild", "we", "us"). You agree to them by starting a trial or a plan. If you sign up for a company, you confirm that you can agree for it.

What TradeGuild is

TradeGuild reads public building permits. It tells businesses that sell to contractors which contractors to call each week, why, and what to say. You get it in the app at app.tradeguild.io and in an email on Mondays.

TradeGuild is for businesses only. It is not for personal or household use.

The free trial

• The trial lasts 14 days. It's free and needs no card.
• When it ends, the weekly list, the map, the contractor pages and the Monday email pause until you pick a plan. Your account, where you work and your customer list stay.
• If you pick a plan during the trial, your card is first charged when the trial would have ended. If you pick one after the trial, you're charged right away.
• One free trial per business.

Plans and payment

• The List is $99 a month, for one rep and one area.
• The List + Your Builders is $249 a month. It adds your own customers' new permits, the customers who have gone quiet, and uploading your customer spreadsheet.
• An area is the distance you pick around where you work: 10, 25 or 50 miles. For more reps or branches, email us and we'll price it with you.
• Plans renew every month until you cancel. Stripe, our payment provider, charges your card, Apple Pay or Google Pay at the start of each month and emails you a receipt.
• Prices are in US dollars and don't include sales tax. Where tax applies, we add it.
• If we change a price, we'll email you at least 30 days before the change applies to you.

Switching plans

An upgrade starts right away, and you pay the difference for the rest of the month. A downgrade starts at your next renewal.

Cancelling

• You can cancel at any time in any of three ways: in the app under Account, by replying "cancel" to any Monday email, or by writing to info@tradeguild.io.
• There's no contract and no cancellation fee.
• Cancelling stops your next renewal. You keep access until the end of the month you've paid for.
• We don't refund partial months.

If a payment fails

Stripe will try the card again over the next few days, and the app will show a note asking you to update it. The app keeps working while Stripe retries. If the payment still doesn't go through, the paid parts of the app pause until you update your card.

Using TradeGuild the right way

Use TradeGuild to find and call on contractors for your own business. You may share what you see with the people who work for your business.

You agree not to:

• use TradeGuild to contact, visit, mail or market to homeowners, tenants or anyone else who lives or works at a job address, or try to find out who they are. Some cities' data terms forbid it, and it isn't what TradeGuild is for.
• harass anyone, or keep contacting a contractor who has asked you to stop;
• use TradeGuild to decide whether anyone gets credit, insurance, a job or housing. TradeGuild is not a consumer reporting agency. Its data may not be used for any purpose covered by the Fair Credit Reporting Act.
• resell, republish or give away the lists or the data, or use them to build a competing product or database;
• copy data out of the app with scripts, bots or bulk downloads, or try to get around its limits;
• share your sign-in outside your business, or use one plan for more reps or areas than it covers;
• upload information you don't have the right to share;
• probe, scan or test TradeGuild's security without our written permission, or interfere with the service.

Your outreach is your responsibility

TradeGuild tells you who to call. How you contact them is up to you. You're responsible for following the laws that apply, including:

• Email: the CAN-SPAM Act, which covers business-to-business email too. Use an honest sender and subject line, include your postal address, and give a working way to opt out. Honor opt-outs within 10 business days.
• Calls and texts: the Telephone Consumer Protection Act and the Do-Not-Call rules. Don't use autodialers, prerecorded or AI voices, or send marketing texts, without the consent the law requires. A contractor's cell phone may count as a residential number under these rules.
• State telemarketing laws. For example, Texas Business and Commerce Code chapter 302 can require a seller to register before making sales calls to or from Texas. Illinois has its Telephone Solicitations Act.
• Local rules on door-to-door or job-site visits.

We don't give legal advice. If you're not sure, ask your own lawyer.

About the data

TradeGuild is built from public records that cities, towns and counties publish, from state license lists, and from businesses' own websites. Our Data sources page lists them.

• Public records can be late, incomplete or wrong. Places post at different speeds, and some post only once a month.
• We sort permits by trade and match them to contractors with software. The software makes mistakes.
• Phone numbers and websites can be out of date.
• The calls we suggest are our best judgment of who's worth calling. They're not a promise of a sale.
• Check anything important before you rely on it.
• A source can change its data, stop publishing it, or ask us to stop using it. We may add or drop places as that happens. If we drop a place in your area, you can cancel.

Your data

Your account data and your customer list are yours. You let us store and use them only to run TradeGuild for you, as our Privacy page explains. We never sell your customer list.

Our part

• The public records aren't ours. The app, the site, the rankings, and the way we organize and describe the records are.
• We'll run TradeGuild with reasonable care. We can't promise it will always be available or free of errors.
• We may change features. If a change takes away something important that you pay for, tell us, and you can cancel.

If something goes wrong

• TradeGuild is provided "as is." Beyond what these terms say, we make no promises about it, including that it suits your purpose, or that the data is accurate or complete.
• We aren't responsible for lost profits, lost sales or other indirect losses.
• Our total responsibility for any claim is limited to what you paid us in the 3 months before it.
• If someone makes a claim against us because of how you used TradeGuild or contacted someone, or because you broke these terms, you'll cover our reasonable costs, including legal fees.
• Some laws don't allow some of these limits. Where that's the case, they apply as far as the law allows.

Ending the agreement

You can cancel at any time, as described above. We can suspend or close an account that breaks these terms. Where it's reasonable, we'll warn you first. If we stop offering TradeGuild, we'll give you at least 30 days' notice and refund any time you've paid for but can't use.

Changes to these terms

We'll post changes here and update the date at the top. For a change that matters, we'll email you at least 30 days before it applies. If you keep using TradeGuild after that, the new terms apply. If you don't agree with them, you can cancel.

Law and disputes

These terms are governed by the laws of Illinois, not counting its rules about which state's law applies. Any dispute goes to the state or federal courts in Champaign County, Illinois. Before going to court, write to us and give us 30 days to try to fix the problem.

Contact

Khaled Messai, doing business as TradeGuild. Email: info@tradeguild.io. Mail: TradeGuild, 2005 N. Prospect Ave #1235, Champaign, IL 61822.